Privacy Policy
Legal Disclaimer
At The Mama Exchange, your privacy matters deeply to us.
We understand that every mother’s journey is personal, and the reasons for seeking support—whether emotional, financial, or circumstantial—are unique and sometimes sensitive. That’s why we are committed to protecting the privacy and dignity of every member in our community.
Any personal information shared with us, whether through donation requests, support inquiries, or participation in our programs, will be kept strictly confidential and used solely to provide the help and resources you need. We will never share your information publicly or with third parties without your explicit consent.
We foster a judgment-free, supportive space where all moms feel safe to ask for help and give with compassion. Your story is yours to share—on your terms, when you're ready.
If you ever have questions about how your information is used or wish to remain anonymous in your request for support, please don’t hesitate to contact us directly.
We're here for you—with kindness, care, and respect.
Privacy Policy
At The Mama Exchange, we are committed to protecting your privacy and handling your personal information with the utmost care and respect. This Privacy Policy outlines how we collect, use, store, and protect your data, particularly in light of the sensitive nature of the support and services we provide to mothers and families.
1. Who We Are
The Mama Exchange is a nonprofit organization based in Central New Jersey. Our mission is to support expecting and current mothers by providing free access to donated baby and maternity essentials and by fostering a safe, compassionate community.
2. Information We Collect
We may collect personal information from you in the following situations:
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When you fill out a support or donation request form
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When you join our community or Facebook group
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When you contact us via email or through our website
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When you sign up for newsletters, events, or donation drives
The types of personal data we may collect include:
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Name
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Contact information (email address, phone number)
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Mailing address (when needed for donation coordination)
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Information about your needs or circumstances (e.g., pregnancy status, number of children)
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Donation details (items offered, preferred pickup/drop-off methods)
We do not collect financial information or store payment data, as our services are completely free of charge.
3. How We Use Your Information
We use the personal data you provide for the following purposes:
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To match moms in need with appropriate donations
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To communicate with you about upcoming events, opportunities, or community news
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To maintain accurate records of our services and outreach efforts
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To improve the quality and accessibility of our programs
We will never sell, rent, or trade your personal information to any third party. Any data shared with volunteers or partners (e.g., for donation coordination) will be limited to what is strictly necessary and handled with discretion.
4. Confidentiality & Respect for Sensitive Needs
We understand that mothers may reach out to us during vulnerable or deeply personal circumstances, including financial hardship, medical issues, or family crises. We are committed to upholding confidentiality and will not share your story or situation publicly without your clear, written consent.
If you prefer to remain anonymous when receiving support or requesting donations, please let us know — we will always respect your wishes.
5. Data Security
We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or disclosure. While no system is ever completely secure, we do our best to ensure your information remains protected.
6. Third-Party Services
Our Facebook group, email platform, and website may link to or integrate with third-party services (e.g., social media, Google Forms, email newsletters). These platforms may collect their data independently, and we encourage you to review their privacy policies directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services, practices, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed.
8. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us at:
Email: info@themamaexchange.org
Phone: 908.328.6777